Subtitles now work w/out me having to do anything special. Tried four different shows (all Korean) and subtitles are now appearing normally. Roku Ultra, EN subtitles. Thanks, Viki.
Roku Premiere. EN subtitles. Subtitles set to On always. All shows are affected, no subtitles appear. I haven't used the Viki app on my Roku for a while due to being out of town, so I don't rememb...