Joreen

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3. [On-hold] Progress is not saving, watched videos not appearing in continue watching

Hey there, We're here to share new steps that might help resolve issues with Continue Watching and Watch Markers on web browsers: If you are using Chrome, check that you have the Chrome AdBlock to...

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• Bearbeitet 26. Mai 2023 04:06
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3. [SOLVED] Continue Watching not updating on Viki app

Hi all, Thanks for your patience while the team was investigation this issue with the Continue Watching feature. Our engineers have made some updates to the feature, and it should be working better...

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• Bearbeitet 15. Februar 2023 06:48
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3. [SOLVED] Cheer Up not showing correct video

Dear users, We'd like to let you know that the issue with missing or incorrect episodes of Cheer Up (2022) has been resolved. Please try to log out and log back in before trying again. We appreciat...

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3. [Solved] Downloads won’t play

Hi there, we thank you for your patience while the team was working on an investigation. We have released an updated version of the app that should resolve the problem. Please update your iOS appli...

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3. [Solved] Downloads won’t play

We understand and acknowledge this issue with offline viewing on iOS devices. Please know that the team is working hard on an investigation and finding the root cause. We will provide an update whe...

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3. [Closed] Erro VSF_: 6400, 6401, 6404, 6422, 6461, 6500

Oi 1115987892646074_517 e 4402129489865362_688, Obrigado por nos escrever com seu problema. Entraremos em contato com cada um de vocês em particular por meio de um ticket na Central de Ajuda em bre...

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