Michelle

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3. [Solved] Dúvida no valor que será cobrado

Olá, Apenas para esclarecer melhor, você notará que nossos aplicativos e site indicam sua assinatura do Viki Pass em dólares americanos. Este é um formato de moeda padronizado que entendemos pode s...

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3. [Closed] It is saying unable to load plz refresh

Hi there,We're aware of this issue with the Android app, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience and unders...

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3. About multiple users

Hi there, Thank you for getting in touch! At the moment, there is no limit to the number of devices you can log into using the same Viki account.Also, as long as you are logged in to Viki with the ...

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3. [Closed] I can't able to see videos

Hi there,We're aware of this issue with the Android app, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience and unders...

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3. Videos on Viki won't load

Hi urbangleaner56_796, We’ve ceased support for the Viki app/web browser on Amazon Kindle Fire tablet and any issues encountered on there will no longer be supported by our developers. For the best...

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3. [Closed] hola preguntacion importante

Hola veronicamarco41_48 Gracias por escribirnos con su problema. En breve nos comunicaremos con usted a través de un ticket en el Centro de ayuda para recopilar más información sobre su dispositivo...

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3. [Closed] All KOCOWA dramas now locked to Viki Standard Pass?

Hi zazayank5_968Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. If you have further questions, please respond through the ti...

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3. [Solved] Background music is to loud in all episodes in oh My General drama

Hi both, Apologies for the long wait, our team has finally received improved video versions of << Oh My General >> and this audio issue should be fixed. If you have not gotten to finish watching th...

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3. [Solved] ANDROID TCL smart TV not working

Hi both,Apologies for the confusion with your Android TV app!This issue is now rectified. Please delete the current app on your Android TV/Google TV and reinstall the updated app version 2.18.2. If...

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3. [Solved] Subtitles out of sync with Chromecast

Hi there, For those who are still experiencing the same issue after updating their Android app version 6.17.0 and following the troubleshooting steps, please share with us more details: What are s...

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