Michelle

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3. [Closed] J-drama and K-drama Badge

Hi there,Thanks for writing to us with your issue.We will be creating a ticket on the Help Center for you shortly and this will be escalated to the relevant team for follow-up.  Please help to resp...

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3. [Closed] Instalar o aplicativo numa smart TV Samsung

Olá ymiraitamattoso_204 Obrigado por escrever para o Suporte Viki. Atualmente, não temos o aplicativo Viki disponível para download na loja de aplicativos Samsung TV. Podemos recomendar outras opçõ...

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3. [Solved] Episodes suddenly not available

Hi everyone, Thank you for your patience with our response. Our team has made some adjustments for the affected shows so this issue should be resolved.  If you're still seeing the same error messag...

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3. [Closed] Watching problem

Hi all,We're aware of this adblock issue, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.As our team is still in the process of looking into t...

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3. [On-hold] AdBlocks issue

Hi all, Our team is aware of the AdBlock reports since yesterday and they are looking into it. We're sorry for the inconvenience caused!  In the meantime, you can try these troubleshooting tips to ...

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3. [Closed] Reclamação - Help!

Olá ana_tondella_705 Lamentamos a demora na resposta! Seu ticket na Central de Ajuda foi atendido e fecharemos isso para evitar confusão de várias solicitações. Se você tiver outras dúvidas, escrev...

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3. [Closed] Autoplay does not work on Chromecast

Hi leah_pugh86_583,Thanks for writing to us with your issue.As this is a separate issue, we will be reaching out to you via a ticket on the Help Center shortly to provide more updates relevant to y...

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3. [Closed] learn mode won't work

Hi cynthiazhenzhu, Thanks for writing to us! Do note that Learn Mode is only available for titles that have at least 50% subtitles in the origin language. For example, if you're watching a Japanese...

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3. [Solved] Viki not working on TV with Roku device

Hi everyone, Thank you for your patience with us! We hear and understand your frustrations and are very sorry that you were unable to access Viki on Roku over the weekend. We’re glad to let you kno...

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3. [Closed] upgrade

Olá lucindaqueiroz1929_972Você pode aprender como atualizar consultando a seção 'Google Play' neste FAQ:http://bit.ly/2IRRgLlApós a atualização, você será cobrada pela atualização do seguinte modo:...

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