Michelle

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Hi there, Thanks for your nice words about Viki ! If you have any questions, feel free to reach out to us :) Cheers,Michelle

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3. [Solved] background sound but no dialog

Hi there, This audio for Ep 2-3 of Wait in Beijing has been fixed now. Please try to watch it again and do let us know if the issue still occurs for you. Thank you,Michelle

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3. [Closed] Problemas para ver contenido de viki pass plua

Hola ramisconstructor_149, Como esto implica Viki Pass, hemos respondido a su problema a través del Centro de ayuda y lo cerraremos para evitar la confusión de múltiples solicitudes. Por favor ayud...

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3. play back issues

Hello, Thanks for writing in! I’m sorry that you're experiencing issues with Viki on your Fire TV Device. To make sure this is not an app problem can you please try the following? Log out from you...

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3. [Closed] Show I'm Not Watching Is Appearing in My Watched List!

Hi Chelle,Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. Hope this helps!Cheers,Michelle

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Hi s_esther301_354, We will be reaching out to you shortly via the Help Center in order to get more details about this issue.  Please help to reply there as well. Thank you,Michelle

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3. continuosly loading

Hi there, Thank you for writing in to Viki Community Support. We're sorry you're experiencing issues with the web video player. To make sure this is not a browser issue can you please try the follo...

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3. [Solved] background sound but no dialog

Hi there, Thanks for highlighting this issue to us! Our teams are looking into this and we will let you know once the issue is resolved. We appreciate your patience in the meantime. Best,Michelle

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3. Subtitles

Hi there, Thanks for writing in to us. If you notice that the subtitle completion percentage is 100% but you're still seeing missing subtitles, do let us know the exact episode and timestamp (eg. "...

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3. [On-hold] The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Hi everyone, Thank you for your patience while we got back to you. If you are still facing this issue and haven't done any troubleshooting steps, please take the time to do the following first: Cl...

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