
Joshua
Kommentare
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Hi there!As this involves Viki Pass, we'll be responding to you privately via email shortly!Cheers,Joshua
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Hey there dylan_burnaby_782. We've corrected the issue on our end and you will be billed monthly starting Nov 11, 2019. I hope this helps! Please let me know if you have any further questions :)Ch...
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Hi there! We were having some issues over the weekend that would have been fixed now. Please let me know if you still face this issue.If so, do send me a screenshot so that we can help better :) Ch...
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Hi there, Thank you for writing to Viki Community Support! I'm sorry that you're experiencing this issue on the Viki app. Could you please provide me with the following helpful information: Does t...
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Hello beebelynda_289, I looked up your details. and it appears that you're getting Viki Pass benefits whenever you are logged in with your email address. I've done a reset of your account. Please t...
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Hi there acampbell54_148, The reason why you might not be seeing benefits from your subscription is because your iTunes subscription is not linked to your Viki account yet. To fix this, please take...
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Hi there fincarter_608 & txvaughns3_969, We were having some issues over the weekend that would have been fixed now. Please let me know if you still face this issue.If so, do send me a screenshot s...
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Hi shiru631_703, I'm glad it's working for you now :) Cheers,Joshua
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Hi catandthafiddy_972, I've done a reset your account. Please try to restore your purchase once more before trying again. If you still see issues, please send me a screenshot of the error message ...
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Hi there!You can learn how to manage your iOS subscription settings here, even without an iOS device: https://support.viki.com/hc/en-us/articles/360000054748-How-can-I-view-or-manage-my-subscriptio...