Joshua

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3. [Closed] ¿Porque no puedo ver los episodios?

¡Hola! Gracias por escribirnos. Para que podamos ayudarlo mejor, ¿podría enviarme una captura de pantalla del mensaje de error que está viendo? Salud,Joshua

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• Erstellt 16. September 2019 09:03
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1. Community
2. Community Forum
3. [On-hold] The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Hi everyone,  We've created a new ticket for you individually and will reach out to you via email to gather further information so that we can help resolve this sooner for you. Cheers,Joshua

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• Erstellt 16. September 2019 08:57
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1. Community
2. Community Forum
3. [Closed] Casting problems

Hello there! Thanks for writing in! I’m sorry to read you're experiencing these issues with Chromecast. To make sure this is not app problem can you please try the following? Log out from your acc...

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• Bearbeitet 5. September 2019 05:58
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1. Community
2. Community Forum
3. [Closed] Email Verification

Hi there!We see that you've successfully verified your account now :) If there's anything else, please let me know. Cheers,Joshua

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• Erstellt 28. August 2019 10:05
• -1 Stimmen

1. Community
2. Community Forum
3. [Solved] 7일 무료이용권을 보고 결제했는데 카드 실내역을 보니까 실제로 결제가 되있습니다.

안녕하십니까, 작성해 주셔서 감사합니다! 당신이 여름 세일을 통해 가입 한 것을 볼 수 있습니다. 이 혜택에는 무료 평가판이 포함되어 있지 않습니다. 프로모션 코드를 구독하면 즉시 요금이 부과됩니다. 고맙습니다,  여호수아...

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• Erstellt 6. August 2019 01:32
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1. Community
2. Community Forum
3. "Locked" Episodes Won't Play Even Though I Just Signed Up

Hi there!We're so sorry for the delay in reply!  I’m so sorry to read that you’re facing these issues with your Viki Pass benefits. If you subscribed via iTunes Make sure you are logged in with th...

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• Erstellt 2. August 2019 05:59
• -1 Stimmen

1. Community
2. Community Forum
3. [Closed] I cant see anything inside my viki app

Hi there! Thank you for writing to Viki Community Support!  I'm sorry that you're experiencing this issue on the Viki app. Could you please provide me with the following helpful information: Does ...

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• Erstellt 30. Juli 2019 06:06
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1. Community
2. Community Forum
3. [Solved] rolling circle on screen

Hi there,We're glad to let you know that this has been fixed! We apologise for the inconvenienced caused. Cheers,Joshua

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• Erstellt 23. Juli 2019 09:22
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1. Community
2. Community Forum
3. [Solved] Video stuck on loading screen

Hi there,We're glad to let you know that this has been fixed! We apologise for the inconvenienced caused. Cheers,Joshua

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• Erstellt 23. Juli 2019 09:21
• 0 Stimmen

1. Community
2. Community Forum
3. [Closed] comments are missing

Hi there!The side-bar Timed Comments board, better known as Waterfall mode, is no longer available on our website. You can learn how to turn Timed Comments on and off here. Cheers,Joshua  

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• Erstellt 19. Juli 2019 02:30
• -1 Stimmen