Joshua

1. Community
2. Community Forum
3. [Solved] Viki Pass Plus on Fire TV box...NOT

Hey there, I looked up your email address com in our system, and see that you're getting Viki Pass benefits whenever you login on your account. If you still can't see subscription benefits, I can r...

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• Erstellt 11. Juni 2019 06:34
• 1 Stimme

1. Community
2. Viki Ideas
3. [NEW FEATURE] Expiring licenses notification

Hi Lutra!  I'm sorry for the lack of updates so far, our team is still working on it to provide the best version of this feature! We appreciate your patience with us :)Cheers,Joshua

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• Erstellt 6. Mai 2019 08:10
• 1 Stimme

1. Community
2. Community Forum
3. [Solved] My Love From the Star not playing on roku

Hi there!We're glad to let you know that this is now resolved! Please log out and log back in to your Roku device before trying again :)  Cheers,Joshua Note: If you're facing issues with the drama ...

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• Erstellt 22. April 2019 08:06
• 1 Stimme

1. Community
2. Community Forum
3. Problema: i sottotitoli non sono sincronizzati

Ciao a tutti, I sottotitoli in italiano dovrebbero essere corretti ora :) Se hai ancora problemi, ti preghiamo di comunicarci gli episodi specifici, per favore. Grazie mille per la vostra pazienza ...

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• Erstellt 5. April 2019 03:10
• 1 Stimme

1. Community
2. Community Forum
3. [Closed] Issue: Subtitles out of sync

Hi everyone, Thank you so much for your feedback. We hear you and we understand that this has been frustrating for you, and our other affected users.  Our engineers are working to fix the root caus...

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• Bearbeitet 29. März 2019 04:59
• 1 Stimme

Offizieller Kommentar

1. Community
2. Community Forum
3. [Closed] Request for use viki videos on youtube as viki partner

Hello irfanmangrio_865, Firstly, we want to thank you for supporting Viki.Our content partners count on us to protect the legal rights to shows on the Viki service, including where such shows are u...

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• Erstellt 20. Mai 2021 04:41
• 0 Stimmen

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1. Community
2. Community Forum
3. [Closed] Unable to download

Hi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...

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• Erstellt 5. Januar 2021 11:13
• 0 Stimmen

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1. Community
2. Community Forum
3. [Closed] Autoplay does not work on Chromecast

Hi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...

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• Erstellt 5. Januar 2021 10:53
• 0 Stimmen

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1. Community
2. Community Forum
3. Facebook sign on. Can't use it on roku

Hi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...

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• Erstellt 5. Januar 2021 10:51
• 0 Stimmen

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1. Community
2. Community Forum
3. Episodes fail to load on Amazon Fire stick app

Hi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...

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• Erstellt 5. Januar 2021 10:44
• 0 Stimmen