Joshua G
Customer Experience Manager
Kommentare
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Hi there! If you do not see subtitles, please do check that your subtitle settings are turned on. For more information on how to do so, please click here: https://support.viki.com/hc/en-us/articl...
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Hello there! Thanks for writing in! I’m sorry to read you're experiencing these issues with Chromecast. To make sure this is not app problem can you please try the following? Log out from your acc...
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Hi there! Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again. If you continue to experience this issue, please let me know!...
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Hi Lutra, We're glad it works for you now!Cheers,Joshua
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Olá ! Obrigado por entrar em contato! Lamentamos saber que você está enfrentando esses problemas com o Chromecast. Para ter certeza de que isso não é um problema do app, você poderia, por favor, te...
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Hi there there! Thanks for writing in to Viki Community Support. We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologise for any inconve...
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Hi there Lutra, We're so sorry about that! We'd like to let you know that comment moderation is done automatically by the Help Center and it looks like your comment was incorrectly flagged up by th...
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Hi there sheelrick16_724, As this involves Viki Pass, we've created a new ticket via email and will be responding to you shortly! Cheers,Joshua
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Hi there! I'm sorry that the Noble, My Love hasn't been fully subtitled yet. We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!...
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Hi there! Thank you for writing in. We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following inform...