Joshua G
Customer Experience Manager
Kommentare
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Olá! Lamentamos muito ler isso! Nossos engenheiros estão trabalhando em uma correção no momento. Enquanto isso, gostaria de sugerir que você altere suas configurações de Reprodução de vídeo para Mé...
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Hi there! Thanks for writing in to Viki Community Support. We were experiencing some issues earlier, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that...
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Hey there! The reason why you are seeing 31% is that video you want to watch hasn't been subtitled yet. We don't actually translate or subtitle content ourselves; instead, our passionate volunteer ...
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Hi there lphusa_386, We're sorry to read this! For us to help better, could you let us know which device you are facing this with? Also, any screenshots would be really helpful!I'll look forward to...
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Hi there basil_tebh, We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused. Kindly t...
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Hi Joshua Thank you for writing in. We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following inform...
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Hi there! Thank you for writing to Viki Community Support! I'm sorry that you're experiencing this issue on the Viki app. Could you first please try the following: Log out from the Viki app Delet...
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Hello there! I looked up your email address in our system, and the reason why you're not seeing Viki Pass benefits is because you're not logged in to your Viki Pass account on your android device. ...
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Hi there!Thank you for writing in. We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following informa...
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HI there neonflower66, We've created a new ticket via email and we'll be responding to you shortly. Cheers,Joshua