
Joshua
Kommentare
-
Hey there Janie, We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our vol...
-
Hi there hickeygolf_119, We've opened a new ticket with you and will respond to you there via email. Cheers,Joshua
-
Hi there!We're so sorry to read this! For us to help better, please send me a screenshot of the error or any error messages you see. I'll look forward to your reply!Cheers,Joshua Note: To respond...
-
Hi there seth20068_738, We're sorry to read this! For us to help better, please let us know which drama you are referring to. Cheers,Joshua Note: To respond to this thread, please click on "View t...
-
Hi there hafretheim_684 and det717_571, We're truly sorry to read this! I looked up your details and it appears that you're getting Viki Pass benefits whenever you are logged in with this email ad...
-
Hi there!We're so sorry to read this We were experiencing some issues earlier, which should have been fixed by our engineers. Kindly try logging out and logging back in on Viki if you do not see an...
-
Hi there eester and xai123yang_751, We made some changes to our servers over the weekend, please try taking these steps: Restore your purchase Log out and back into this account. Please let us k...
-
Hi there, We're so sorry about this, and that the troubleshooting steps did not work. We're working on a fix at the moment and we'll be in touch as soon as we can. You can follow this post for upda...
-
Hi there Stephen, We're sorry about this! Our engineers are aware of this and we're working on a fix at the moment. We'll be in touch once it's resolved. Cheers,Joshua
-
Hi there eester, We're sorry that our troubleshooting steps did not help. We're working on it at the moment and will provide an update as soon as we can. We are so sorry for the inconvenience caus...