Joshua

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3. [Closed] android tv pas de 1080P

Bonjour! Merci d'avoir écrit! Je suis désolé que vous rencontriez des problèmes avec Viki sur votre appareil de télévision connectée. Pour vous assurer que ce n'est pas un problème d'application, p...

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• Erstellt 11. November 2019 08:28
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3. [Closed] I was charged after submitting a request to cancel

Hi there!We've responded to you via email and hence will be closing this post :)Cheers, Joshua

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• Erstellt 11. November 2019 08:23
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3. [Solved] Won't load any shows FireTV

Hi there!Our engineers have made some changes and should resolve this issue now. Could you please try again and let us know if this still occurs for you?Cheers,Joshua 

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• Erstellt 11. November 2019 08:18
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3. [Closed] After becoming Gold QC, Viki Pass does not work and says payment is overdue

Hey there! We're working with you through a ticket via email and will be closing this post :) Cheers,Joshua

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• Erstellt 11. November 2019 08:13
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3. [Closed] no subtitles on my samsung tv with Roku

Hi there tracy_weber725_113,  So glad it works for you now!  Thanks for being a part of the Viki community. Cheers,Joshua 

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• Erstellt 11. November 2019 08:11
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3. [Closed] Please check my subscription, it shows payment overdue

HI there, Thanks for clarifying! We'll be in touch with an update as soon as we can. Cheers,Joshua

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• Erstellt 6. November 2019 06:27
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1. Community
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3. [Closed] no subtitles on my samsung tv with Roku

Hi tracy_weber725_113,  We're sorry to read this. For us to help better, could you let me know a specific drama and episode that this is occurring on? Also, please let me know  Which device and mo...

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• Erstellt 6. November 2019 03:58
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3. [Closed] Please check my subscription, it shows payment overdue

Hi there!Thanks for writing to us. It looks like this could have been caused by a glitch. On our end, your details look fine. If you still face issues after your 7-day trial is over, please don't h...

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• Erstellt 6. November 2019 03:51
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3. [Closed] I have Viki Pass Plus but am now getting commercials when I use my Roku stick

Hello teetee419_65! Thank you for contacting Viki Community Support. I looked up your details, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email addre...

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• Erstellt 6. November 2019 03:48
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1. Community
2. Community Forum
3. [Closed] I viki plus pass but no benefits

Hey eester!We're so sorry to read this! We've created a new ticket with you via email and will reach out to your shortly.Cheers,Joshua

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• Erstellt 5. November 2019 07:11
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