Joshua

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3. Request to add paypal as a payment method+Pricing localization ideas

Hi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...

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3. Broken subtitles can't read it hidden under gigantic menu bar

Hi there! On our end, we see that subtitles do shift up when you hover above the player controls. To make sure this is not a browser issue can you please try the following? Log out from your accou...

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3. Learning Mode On Roku

Hi there!I'm afraid there currently are no plans for Learn Mode to be available on Roku at the moment. However, we do thank you for your feedback and we've escalated your thoughts to our product te...

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3. Follow show vs Watch List

Hi there! I'm afraid that Watch List is not available on Roku and Apple TV at the moment. However, we're working on adding this feature as soon as possible. Thanks for your feedback :)Cheers,Joshua

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3. Watchlist on TV or the old follow button on desktop

Hi there!Glad to let you know that you can find your Watch List on your Fire TV now :)  We're hoping to add the feature to add shows to your Watch List from your Connected TV soon.  Cheers,Joshua

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• Bearbeitet 12. Oktober 2020 08:12
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3. [Closed] a busca não funciona

Olá!Obrigado por sua paciência conosco. Nossos engenheiros voltaram para nós e o problema foi resolvido. Por favor, tente sair e entrar novamente antes de tentar novamente.Se você continuar a ter e...

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• Bearbeitet 6. Oktober 2020 01:54
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3. Account hacked and no response from Viki

Hi there lizzielizabeth96_972, We're so sorry to read this, but we thank you for bringing this up. Your ticket has been picked up and we'll be responding to you soonest. Cheers,Joshua

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3. Account hacked and no response from Viki

Thanks lengtang24_287! We'll be in touch with you shortly! 

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3. Can't login to account on Roku or PC

Hi there everyone! We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused. If you w...

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3. [Closed] Viki Pass Plus and Roku

Hi there everyone, We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused. If you w...

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