[Closed] Suscription is prepaid, but suddenly cannot access shows. Log in fails as does not recognise I. D. Or Password. So frustrating. Please restore my paid account.
I am not able to watch Viki Plus since last two days. Log in fails saying my subscription belongs to some other account. Password reset did not restore my site. Please need immediate attention to resolve issue.
Hello sandhyashreep_148 and julieotero93_740,
Thanks for writing to us with your subscription concern.
As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Am not getting my Vikki pass in the past week I have send email but no response 😡😡
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