[Closed] Movies won't play on tvs

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  Darl

  6. April 2022 01:34

  Hi there charlaconley36_501,

  Thanks for writing in to Viki Support!

  I understand and am sorry that you are experiencing issues with watching Viki on your Smart TV. Do note that Mobile, Tablet, and Smart TV browser playback is no longer available on Viki.

  To enjoy the best video watching experience, please download our app (Apple / Android), watch from any of our supported apps, or from a computer web browser. For more details, please click here.

  If you currently do not have any of the devices that we support, we’re glad to let you know that we do have more TV apps planned for the year. Once released, you'll be able to install it and watch Viki on your TV.
   

  Let me know if you have any other questions or concerns.

   

  Best,

  Darl

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  elidadixon5_463

  15. Februar 2023 11:22

  Can I watch it on TV now?

  0

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  Darl

  16. Februar 2023 00:53

  Hi elidadixon5_463,

  Thanks for writing to us with your concern.

  We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

  Please help to respond there too as this post will be closed to prevent multiple requests confusion.

  Thanks,
  Darl

  0

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