[Closed] Changing plan

I have tried several times to change my plan from Plus to Standard. It never works and I continue to be billed for the Plus plan. I have followed the instructions and it never works. Do I have to cancel and then subscribe again to get the Standard plan?



  • Offizieller Kommentar

    Hello there,

    Thanks for writing to us with your concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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