Beantwortet

[Solved] Viki Pass and FireTV

I keep getting the message that Viki Pass is not on FireTV. Stopped midshow for error. Can not get acct to function at all now. I have reinstalled several times.
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  • Offizieller Kommentar

    Hi there,

    This Fire TV issue is now fixed so you may return to watching Viki on your device. 

    If the same issue persists, remember to delete and reinstall your app first before trying again. 

    For further assistance on this, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

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  • Hello there,
     
    Thank you for writing us! 
     
    We're sorry that you're experiencing this issue with your Fire TV. Our team is aware of it and will be looking into it as soon as they can.
     
    Hope this helps for now. Please do let us know if you have any additional questions or concerns.
     
     
    Thank you,
    Darl‍
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