Can't create new collection on neither the app nor when i open viki on a browser
I'm experiencing an issue with creating new collection on my account. Even though I tried it on browser, it didn't work. It said "failed to create collection" in the browser and in the app after clicking submit it takes me back to where I was without actually submitting it. I have been trying for a really long time and finally decided to ask you for help. I use Redmi Note 5 Pro as a mobile device with android version 9 PKQ1. As for the browser, I use Google Chrome 95.0.4638.69. Kindly help me out on this. I await your response to my problem. I'm attaching a screenshot of my browser page after I click submit for creating a new collection.