Are you still experiencing these issues with the video player? If so, can you please provide the following information?
Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
Does this occur when you use 3G/4G?
What's your device and Operating System version?
What version of the Viki app are you using? You can find it on the app settings.
For Android users, please download the SafetyNet Test and share your results with us.
Your internet speed. To test this download this application and share the results: Android
Screenshot of the issue or the error message you see.
Thank you so much for your help. We will look forward to your reply.
Kommentare
Hello nabaafaf89_242,
Thank you for contacting Viki Community Support. We're sorry that you're experiencing this video issue on the Viki app.
Could you first please try the following:
Are you still experiencing these issues with the video player? If so, can you please provide the following information?
Thank you so much for your help. We will look forward to your reply.
Best,
Kristoffer
Whenever I click a video it is showing that oops something went wrong please try again later.
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