Beantwortet

No Continue Watching list on FireTV stick app

Hi,

Recently I noticed that the continue watching list is not being shown in Amazon FireTV Stick. I tried it in two FireTV attached to different tvs and the problem is the same. This problem does not happen in web browsers on my PC.

Thanks.

0

Kommentare

  • Offizieller Kommentar

    Hi gustavo_zabala_482,

    Our engineers have made more updates to assist with this 'Continue Watching' issue.

    If you are still facing the same problems, please try these first:

    • Log out, reinstall the Viki app, and log back into your account.
    • Check that your profile/settings page indicates the same account username across all your devices.
    • If you are watching on our website Viki.com, please check that you have Adblock disabled or whitelisted for Viki. Restart your browser before trying again.
    • If you are using the Viki Android app, check that you are updated to version 6.16.2 (If you do not see this version yet, please wait 1-2 days).

    Do kindly note that Continue Watching/Watch Markers usually take within 15-30 mins before it is updated. Dramas/movies must have also been played for at least one minute.  

    Otherwise, if the issue persists, please write back in the below format so our team can identify the issue for you:

    1. Your Viki username
    2. The show+episode that you have last watched and is not updating on your Continue Watching
    3. The date & time of that last watched activity and when you checked your Continue Watching
    4. If you have other devices, do you see the same watched activity missing?

    Thank you,
    Mia

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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