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    Hello shaziamukhtar321_406. 

    Thank you for writing in!

    Sorry to hear about the issues when installing.

    Please make sure your OS is updated to the latest version before downloading and installing the Viki App.

    If you're still experiencing issues, please provide the following details: 

    1. Device and OS that you're using

    2. Screenshot or short video of the error message, if there's any

    Cheers,

    Mia

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

     

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