My subtitles are not working for penthouse season 1 episode 20 even though it is showing English 100% please help me I really really want to finish this series



  • Hi there,

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the subtitle problem, can you please share with us the following information?

    1. What device you're currently experiencing issues with?
    2. What is the Operating System of this device or computer?
    3. If the issues are happening on the Web, what browser version are you using?
    4. If the issues are happening on the app, what app version are you using? You may find it under Settings. 
    5. What is the timestamp where the subtitles are missing? (Eg. Penthouse Episode 20 around 35:05)

    Thank you,

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