[Closed] Trouble cancelling subscription

Hey I’ve seen a couple posts about trouble cancelling their subscription and so am I. I have tried on my Mac and my iPhone but on my Mac it just redirects to the how to page on how to cancel. On my phone it takes me to my Apple ID subscription and when I click on my Viki subscription it doesn’t give me the option to cancel only resubscribe. Can you just do it manually? I already emailed support but they said go to the how to page on how to cancel and I already did that. Please help me soon it is supposed to renue in 4 days


  • Hi there,

    Thanks for writing in to us with your issue.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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