Beantwortet

[Closed] Not supporting samsung TV

I'm so unhappy that you no longer support the web browser on my samsung TV. Why? If this doesn't get fixed or you re-release the app I'm canceling my subscription. Absurd that this isnt supported.
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Kommentare

13 Kommentare
  • Offizieller Kommentar

    Hello everyone,

    We're sorry to know we're having this issue!

    Unfortunately, Mobile, Tablet and Smart TV browser playback is no longer available on Viki.

    To enjoy the best video watching experience, please download our app (Apple / Android), watch from any of our supported apps, or from a computer web browser.

    For more details, please click here.

    We hope this helps and we apologize if this has caused any inconvenience on your end.

    Thank you,

    Charisse
    Viki Community Team Member

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  • #xcedra_1_425    Exactly the same problem. Cannot access VIKI with my SUMSUNG TV since today .! :(

     

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  • the same with an Lg tv...this is a serious problem otherwise i dont want my subscription ..

    I dont understand why there is no announcement 

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  • Happened the same thing here in the midle of the episode.

    I am soooooooooo frustrated about this, because it's ridiculous.

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  • the same problem on my samsung tv!

     

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  • Me too... so frustrating... 

    do you watch now per PC?

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  • Yep!! same here. At least I´m not the only one suffering with this. It is so frustrating and irritating, I was whatching a serie last night. hoppefully they will sove it, since there are some complains about it.

     

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  • Até o dia 01/08/2021 abria na tv Samsung agora não abre. Acho que vou cancelada assinatura

     

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  • Acredito que foi uma atualização ou um erro para todas tvs

    da Samsung pq aminha  parou hoje também

     

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  • Eu estou espelhando o App via tablet na tv, (samsung), mas espero que a situação seja rapidamente resolvida

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  • no abre el navegador de samsung, no puedo acceder a ninguna serie

     

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  • Hello sylvie_coeudevez_213 and elenppm_742

    We're sorry to know you're both having this issue.

    Your ticket on the Help Center, respectively, has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!

    Thank you,

    Charisse
    Viki Community Team Member

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  • Olá mi_fsouza81_302,

    Lamentamos saber que vocês dois estão tendo esse problema.

    Seu tíquete na Central de Ajuda foi atendido e vamos fechar isso para evitar confusão de várias solicitações.

    Espero que isto ajude!

    Obrigada,
    Charisse
    Membro da equipe da comunidade Viki

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