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Can't log in even if I had verified everything that viki said but still can't log in plz help


  • Offizieller Kommentar

    Hi shelleytenzin_431,

    Thanks for reaching out.

    I'm sorry to know you're facing issue with log in.

    To see your benefits, please login with your email and password or other log in methods available here.

    If you've forgotten the password to this account, you can reset it by taking these steps:

    1. Go to
    2. Enter your email address
    3. Follow the steps in the email. Be sure to check your Spam folder if you don't see it in your Inbox.

    I hope this helps. If you have any other questions, don't hesitate to let me know!

    Best regards,

    Viki Community Team Member

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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