Beantwortet
[Closed] Loading Screen Roku
I was watching Viki on my Roku and everything was fine but after exiting the app and going back to it about 5 minutes later, it has been stuck on a loading screen. I’ve uninstalled, restarted, etc. It lets me log back into Viki but after logging in it goes back to that loading screen. Viki works fine on my other devices so maybe it is a Roku problem. Please kindly help, thank you.
Kommentare
Hi haileyannguyen_38,
Thank you for reaching out to Viki Community Support and for being part of our community.
We're glad to hear that the issue is now resolved for you. Thank you for your patience.
If there's anything else you need help with, don't hesitate to reach out by writing to our Help Center.
Best regards,
Darl
Same, was fine all day. Stopped watching for a few hours came back and stuck on loading screen. Did all the troubleshooting steps Roku suggested. And still not working but works fine on phone and computer.
Mine is doing the same thing on two different TVs and two different Roku devices. Viki is stuck on the loading screen when I open it.
PLEASE RESOLVE!
Same. Will not work on my Roku. Just continues to circle on the loading screen. Please fix.
The issue on my Roku has fixed on its own! Maybe it was just down for a while. Hopefully everybody else’s is fixed as well.
Hi there,
We will be reaching out to you individually via a ticket on the Help Center shortly so we can gather more information about this loading issue on Roku.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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