[Closed] No Viki Plus Pass after payment

I have entered my payment information 3 times over the course of 3 days I have not received any benefits and I am not able to watch the shows that I came on here for. I'm subscribing from my laptop and do not have the viki app, so I know that I do not need to do anything with my Apple account. I also logged in and out several times and there are still no changes. 

What is the problem? 

 

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Kommentare

  • Hi there,

    We're sorry to hear that you were experiencing issues subscribing. 

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Cheers,
    Michelle

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