Beantwortet

Rokuten Viki app on Samsung Smart TVs

I cannot locate the Rokuten Viki app on the App Store on my new Samsung smart tv. I thought I could do that.

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Kommentare

  • Hi there

    The official Viki app on the Samsung App Store is no longer available. Any other Samsung Store apps with the 'Viki' name are not supported by us and you will not be able to stream videos there.

    Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.

    For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards.

    Hope this clarifies!

    Best,
    Michelle

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  • I use the browser of my tv as i do the computer

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  • Hi shallom,

    Similarly, web browser video playback on TVs are no longer supported on Viki.

    Mobile web browsers do not provide the same video watching experience and are more likely to cause playback and video loading issues.  

    For the best experience, do consider other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.

    Cheers,
    Michelle

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  • why is it that your app is not offered on the samsung tv or on the kindle tablets? I'm truly disappointed.. That I can only view your app on my phone or on certain tvs.  

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