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[Closed] Viki Plus Pass Not Working

I last paid for the monthly enrollment for Viki Plus Pass on June the 2nd. Now it’s not working. I run this on Amazon firebox. Please help.
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  • Same!

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  • Hi statearth_769 - it seems likely that you are not logged into your account with the subscription. We have replied to your ticket via the Help Center to assist further. Please help to respond there too as this involves your account details.

    Hi sussonne_384 - I looked up your account, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address. If you still can't see subscription benefits, please logout and ensure that you log back into your account 'sussonne_384'.

    Hope this helps you both!

    Cheers,
    Michelle

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