[Closed] Website not displaying correctly

The viki website is not displaying correctly for me on Google Chrome or Safari. I have cleared cookies and cache but that didn't fix the problem. When I go on Viki it’s like a blank white page, images and videos not showing correctly etc. The whole page is messed up. It was working fine up until last week. It works normal on my phone but not my MacBook. Not sure what is wrong and how to fix this? Sent in a troubleshoot form request but hasn’t heard back in days.
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  • Did you have an update on your device recently? Sometimes it is a matter of the browser, or safety programs update that is blocking some functions.

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  • Hi there,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via your ticket on the Help Center shortly so as to gather more information about this.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Cheers,
    Michelle

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