Beantwortet

[Closed] Not able to download the app

Hello I am not able to download the app from Google play store it is showing that "your device is not compatible with this version" I have even deleted the data and cache from Google play store Now what I can do plss tell me
-1

Kommentare

  • Hi there,

    Thanks for getting in touch with us.

    Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed for the app (Android 4.1 or higher).

    There are also 2 other possible reasons why you might not be able to install the app on your device:

    1. Your device is currently not certified by Google. For more information on whether your device is certified, please visit: https://www.android.com/certified/partners/

    2. Your device is rooted and/or does not support DRM playback. You can check if your device supports DRM playback by downloading this app. Please screenshot the results and send them to us when replying to this.

    If your device meets these requirements and you’re still experiencing issues, please let us know, and we’d be glad to look into it for you.

    Best,
    Michelle

    1
    Aktionen für Kommentare Permalink
  • I am still not able to download the app

    1
    Aktionen für Kommentare Permalink
  • I have Android version 8.1.0 and my device is verified Xiaomi redmi note 5
    And did check the above two condition still I am unable to download the app.

    -1
    Aktionen für Kommentare Permalink
  • Hi vaishnavirai2403_838

    We've noticed that you have managed to download the app now and is logged in.

    If you are still having technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

    1
    Aktionen für Kommentare Permalink

Post ist für Kommentare geschlossen.

Sie haben nicht gefunden, wonach Sie suchten?

Neuer Post