[Solved] Subtitles glitching out (Black screened)

I watch Viki on my MacBook Air, recently the subtitles are glitching out. The subtitles are covered with a Black Screened while the video is working fine. This didn't happened before but just recently this is happening and I don't know how to fix it. I've tried watching on my iPhone with my same account and subtitles are working there and not black screened. If someone knows how to fix it, I'll appreciate it so much. :( 




  • Hi kaipark0204_640,

    Thanks for writing in to us.

    Based on your screenshots, it seems that you might've selected both your subtitle background and text as black color.

    Thus, please try to adjust your subtitle settings back to default or in another color for better visibility.

    How do I change subtitle appearance on the Viki web player?

    Hope this helps!


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