Browsers and mouse freeze when loading a video.
Like the title says, the browser freezes and the mouse lags when the video is loading. The freezing and lagging stop after a few minutes. At first I thought it was just a problem with Chrome but the problem still occurred when I tried to load a video on Firefox. This issue seemed to arise only when you guys rolled out the new video player layout.
Kommentare
Hello,
Thank you for writing in to Viki Community Support.
I'm sorry you're experiencing issues with the new video player.
To make sure this is not a browser issue can you please try the following?
If you're still experiencing issues after, please let us know.
Best,
Michelle
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