1. Help Center
  2. Community
  3. Community Forum
Beantwortet

[Solved] Subtitles out of sync

Avatar
cattxxx
Folgen
On Hyde, Jekyll, me, the subtitles are out of sync. The subtitles show up a few seconds after the person spoke. Started noticing it on episode 5. Thank you for your time
0

Kommentare

3 Kommentare
Sortieren nach Datum Stimmen
  • Avatar
    Joshua G

    Hi there! 

    Thanks for writing in! I'm afraid that we're not able to replicate this on our end. 

    For us to help better, could you please let me know the following:

    1. How are you watching these episodes? Are you on a web browser or using the Viki app? 
    2. Does this occur only on Episode 5? Please let us know the specific timestamp where the subtitles go out of sync.

    I look forward to your reply and to helping you :)

    Cheers,
    Joshua

    0
    Aktionen für Kommentare Permalink
  • Avatar
    cattxxx

    Thank you for your time. I figured out the problem. I had the beta version on Android. Once I left beta and reinstalled the regular app, it worked.

    -1
    Aktionen für Kommentare Permalink
  • Avatar
    Michelle (CX)

    Hi meowkai,

    Thanks for letting us know that you're no longer facing that issue.

    If you need any other assistance, feel free to reach out to us again.

    Cheers,
    Michelle

    0
    Aktionen für Kommentare Permalink

Post ist für Kommentare geschlossen.

Sie haben nicht gefunden, wonach Sie suchten?

Neuer Post