Beantwortet
[Closed] Please check my subscription, it shows payment overdue
It shows the following message:
Your plan payment is overdue. Please update your payment method.
I update 2 times, nothing changed, can you help check it ?
Kommentare
Hi there!
Thanks for writing to us. It looks like this could have been caused by a glitch. On our end, your details look fine.
If you still face issues after your 7-day trial is over, please don't hesitate to write back to us.
Cheers,
Joshua
7-day trial was over on Oct 1st, it has been a month, I can not see the credit card get charged.
HI there,
Thanks for clarifying! We'll be in touch with an update as soon as we can.
Cheers,
Joshua
Hey there dylan_burnaby_782.
We've corrected the issue on our end and you will be billed monthly starting Nov 11, 2019.
I hope this helps! Please let me know if you have any further questions :)
Cheers,
Joshua
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