[Closed] Viki pass plus not working since bad storm
I paid for Viki pass plus last month for a year, but now I get all the commercials like before. Please help.
I paid for Viki pass plus last month for a year, but now I get all the commercials like before. Please help.
Kommentare
Hello,
Thank you for contacting Viki Community Support.
I looked up your email address and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.
If you still can't see subscription benefits, I recommend taking the following steps:
If that doesn't fix the problem, please let me know and I'll be glad to help. Be sure to send me full-monitor screenshots of any of the issues you see so I can further escalate it to our engineers.
Thank you,
Michelle
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