[Closed] VIKI Plus not responsing
I switched from VIKI Pass to VIKI Plus but the change is not showing up.
Wie können wir dir helfen?
I switched from VIKI Pass to VIKI Plus but the change is not showing up.
Kommentare
Hello,
Thank you for writing in to us.
I looked up your email address, and it appears that you're getting Viki Pass Plus benefits whenever you are logged in with this email address.
If you still can't see subscription benefits, I recommend taking the following steps:
If that doesn't fix the problem, please let us know and we'll be glad to help. Be sure to send us full-monitor screenshots of any of the issues you see so I can further escalate it to our engineers.
Best,
Michelle
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