Beantwortet
[Solved] Subtitles stopped appearing
My subtitles stopped working about 15 minutes into my episode. It says en 31% which I’m assuming that that’s how much of the episode is subbed. Is the rest going to show up eventually or is that all for now?
Kommentare
Hey there!
The reason why you are seeing 31% is that video you want to watch hasn't been subtitled yet.
We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our volunteer community here.
When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!
You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail. Follow the channel to get mobile notifications from the Viki mobile app when subtitles are completed. For more details on how to do this, please refer to this FAQ.
If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.
Best,
Joshua
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