[Closed] It won't save my place

I've been using Viki for 3 years now and I loved the fact that it saved my place in shows and marked my episodes as watched as I went so I wouldn't have to remember or write them. It recently has been acting weird. After one day of binge-watching, let's say 10 episodes, the next day, a few of the episodes I watched (usually the earlier episodes). Then after that day, more episodes would not be marked as watched. If I put a show on-hold long enough, my saved place (if I watched in the middle of a show and stopped) would no longer be there. I went back to watch the Untamed after a break and now my place is completely gone and I don't want to have to deal with this with multiple other shows. What is going on?

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  • can't edit so ill leave this here: i've found my place on my phone but it doesn't show up on my laptop. i didn't notice because i use my laptop much more.

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  • Hi there! 

    Thanks for writing in to Viki Community Support.

    We were experiencing some issues earlier, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused. Kindly try logging out and logging back in on Viki if you do not see any changes.

    If you continue facing issues, do feel free to write back and let us know.

    Thank you,
    Joshua

     

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