[On-hold] Subtitles

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  Joshua G

  7. Oktober 2019 08:52

  Hi there! 

  We're sorry to read this! For us to help better, please send us a screenshot of what you're seeing, along with the timestamp of the episode :) 
  
  I'll look forward to your reply!
  
  Cheers,
  Joshua

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  helena_ams_429

  14. Oktober 2019 00:05

  Im having same problem to watch goodbye my princess on PC, but when I see on smatphone works fine appearing with black line under the portuguese sub, but impossible trough pc.

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  encourage01_840

  20. Oktober 2019 15:45

  

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  encourage01_840

  20. Oktober 2019 15:46

  I had the same problem as Kathy Jimerson when watching episode 4 of When A Man Falls in Love.  Here is the screenshot you requested. 

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  Joshua G

  21. Oktober 2019 07:39

  Hi kathy_jimerson and encourage01_242, 

  We're looking into it at the moment and will provide an update as soon as we can!
  
  
  Hi helena_ams_429,

  It looks like you have turned Learn Mode on. Please turn it off before trying again. 

  
  Cheers,
  Joshua

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