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  • Offizieller Kommentar

    Hi claus71_780,

    Apologies for the delayed reply.

    Our engineers have gotten back to us and the issue has been fixed.

    If you continue to experience this issue, please let us know!

    Cheers,
    Michelle

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  • Hi there! 

    We see on our end that the source video is in 1080p. 

    If you're not seeing in HD, please visit this article for more information.

    I hope this helps! :)

    Cheers,
    Joshua

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  • Hi there!

    the problem is not the network because the other episodes are good and I have a high speed in download so the video stream at 1080p for streaming is missing.

     

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