[Closed] I cant see anything inside my viki app

• 

  Joshua

  30. Juli 2019 06:06

  Hi there!

  Thank you for writing to Viki Community Support!  I'm sorry that you're experiencing this issue on the Viki app.

  Could you please provide me with the following helpful information:

  1. Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
  2. What version of the Viki app are you using? You can find it on the app settings.
  3. What's your device and Operating System?
  4. Your internet speed. To test this download this application and share the results: Android or Apple
  5. Screenshot of the issue or the error message you see.

  I look forward to helping you soon!

  Best,
  Joshua

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

   

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