[Closed] My Subtitles have disappeared
I was watching a Drama "The Eternal Love" when all of a sudden the Subtitles disappeared. I'm a Viki Pass subscriber but it started showing ads. I resolved that issue but I still have no Subtitles. If I can't get this fixed I'll have to cancel my Subscription. I don't want to because I love Viki but I can't understand other languages so it would be of no use to me to try to watch the Dramas.
Kommentare
Hey there!
Thank you for writing in.We're sorry to hear that you're currently experiencing these issues.
Could you please try the following:
If you're still facing these issues, in order for us to understand the problem, can you please share with us the following information?
We look forward to hearing back from you soon!
Thank you,
Joshua
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