Doesnt let me Logg in

Whats going on?? Vikki doesnt let me in!!!



  • Hey francisco_23_624,

    Sorry for the issues with logging in! We are currently experiencing issues with login.

    We have applied a temporary fix for the issue and you should now be able to log into your account again.

    The team is still working hard on fixing the root cause. We appreciate your patience and understanding while we get the full fix out.


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  • Good morning I logged in yesterday using my Google account and every other day that I’ve logged in using my Google account because I link the accounts and now today it won’t let me login it keeps giving me a message saying that it can’t log into the Google account . Help please & thank you!

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  • Hi htaaj13_999,

    I'm sorry to hear that you were experiencing issues logging in.

    However, I've checked and saw that you successfully managed to log in with your Google ID after writing in to us yesterday.

    If you are still having issues, please let us know along with a screenshot of your error message/page you see.


    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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  • I can't log into my iPad because it saying that I'm not in the right iTunes accout even though I bought the subscription on computer. My account username is and please fix it as fast as possible.

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  • Hi boksoonkang,

    We'll be reaching out to you via email shortly :)



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