[Closed] Can't upgrade subscription
I am on a month-to-month, and I am trying to upgrade from basic to standard pass. It won't let me do it from any of my devices (computer/roku tv/android). I tried to do it from my phone where it said that I originally subscribed, but it won't take me to the upgrade page. It just shows the viki key symbol. Ahhhhhhhh! I just want to watch the locked shows XD Help!! I sent a ticket, but wondering if anyone where has the same problem or any insight.
I'm in the same boat.
trying to upgrade. I am very frustrated...
Apologies for the delayed response.
@sanguine_moon & @monarca1_819 - We have replied to you separately on Viki Support, I believe your issues are now resolved :)
@cs2nana_699 - I've checked and it seems that you've managed to upgrade since writing in to us yesterday. I hope your issue is resolved too.
WHY CAN'T I SIGN IN? I JUST UPGRADED!
We have replied to you separately on Viki Support, I believe your issue is now resolved as well.
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