[Closed] Wok of love fail to load.
I was watching this yesterday but today it is failing to load. The other drama I hate you Juliet works but I want to finish wok of love :(. I tried uninstalling and installing but it did not work I think the bugfix that was updated today did something. Help
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Hi there!
So sorry you're facing these issues! Please let us know the following information:
So far seems only wok of love is the show that failed to load. I use a android tablet I checked other shows they seem to work fine but not wok of love
Hello there!
Looking into your account, we don't see any login sessions to the Viki app.
If you are using the web browser of your Android tablet, please know that Mobile/Tablet browser playback is no longer available on Viki.
To enjoy the best video watching experience, please download our app (Apple / Android), watch from any of our supported apps, or from a computer web browser.
For more details, please click here.
Cheers,
Joshua
I am using app I use the google login app and I still get fail to load this time on most korean tv series. I tried uninstalling and installing. How can I watch my shows
I submitted a ticket on the app so you can see picture. This has been happening since Thursday and I tried everything from rebooting to uninstalling and installing. What is weird a chinese drama works but most kdramas on my watch list isn't working. To many to name
Hi there risaru_652,
Thanks or your reply. We do see your ticket and we'll be responding to you via email shortly.
Cheers,
Joshua
Haven't received a reply yet but I am frustrated because i can watch clean with passion for now but my strange hero and the last empress has a fail go load on each episodes. I was looking forward to bing watching it. Wok of love still the same. I hope you will fix this soon. I tried rebooting tablet and uninstalling. But right now clean with passion works and almost done.
I really want to see the other dramas
Hi there risaru_652,
We sincerely apologize for the delayed response. We've been receiving an abnormally high volume of help requests, along with changes to our support staff, which has caused delays in our response time.
Our agent will be in touch with you as soon as they can.
Cheers,
Joshua
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