[Closed] Watch history not working

Everything I watch is not saving on watch history, I'm using roku mostly and I try the ios app and viki.com nothing is saved. Very annoying every time I have to look for the show and remember where I was watching.

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  • Hey monica_ramos_oyola,

    Sorry to hear you're experiencing problems with the Watch History.

    I've emailed you for more troubleshooting. Please get back there.

    Cheers,
    Kristie

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  • My history had been saving but just recently stopped on my iPhone and Apple TV.

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  • Hi there lizmcclure5_305,

    Thanks for letting us know. Our engineers are still working on fixing this issue and we'll be in touch once they have resolved this.

    We appreciate your patience :)

    Cheers,
    Joshua

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  • I have the same problem, I watched the joy of life and it is not showing up on my watch list

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  • Greetings.

    I am new to this platform and so far I have experience a related issue regarding my "watch list" that is not present in my Apple TV. I have selected a few dramas to catalog in my watch list, but nothing appears on my Apple TV. It does appear on my phone application, but not in Apple TV. 

    Just letting it be known.

    Best regards.

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  • Hi danielcortz,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.

    Please help to respond there too as this old post will be closed to prevent multiple requests confusion.

    Best,
    Michelle

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