[On-Hold] Not receiving Community Newsletter in Email box
I'm addressing an issue that occurred last year, got solved, but it seems it has reappeared. I did not receive the last email from the Viki Community which was about the Rewards hinting as of January 15, 2019.
The last newsletter I received was about the special badge around December 14, 2018. I'm guessing it's likely the soft bounce issue. As the ticket is closed and the ttread of the old topic is long I just created a new one since other German fellows have voiced that they did not receive the last newsletter as well.
FYI this was the issue and answer last time: "As Camille mentioned, you were not receiving your QC newsletters because your email got blocked due to multiple previous soft bounces. Your email has now been unblocked and you should be enjoying benefits now."
Thank you for looking into it and fixing it again.