[Closed] roku

suddenly unable to watch Viki with Roku.  What happened?  Says to go to viki.com/roku and type link code.  Then that site says the link code is not a valid code.  What's going on?  A few days ago I couldn't watch viki on my kindle and now I can't watch it on roku?  All this happens after dramafever shuts down... viki, you're shutting down my options to watch you.  What is going on!?????

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  • Hello sweetdramamama,

    I'm sorry to hear you're experiencing problems with watching shows on both the Roku and Kindle app.

    Could you try deleting and reinstalling the apps on both these devices to see if it helps solve the issue.

    If you continue experiencing problems after deleting and reinstalling, please let me know so that we can gather more information and help troubleshoot the issue.

    Cheers,
    Kristie

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  • I can't pause an episode in Roku because it won't play again

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  • Hi pilla,

    Could you try deleting and reinstalling the Viki app on your Roku device as well?

    If you continue to face problems, please let me know so that we can further troubleshoot the issue.

    Cheers,
    Kristie

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  • I already did that and it still the same. I have to finish the entire episode or start it again from the begining if I leave it halfway trhough.

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  • Hey pilla,

    Sorry to hear that you're still experiencing problems.

    I've just contacted you for further information that will help us troubleshoot this issue. Please get back there.

    Cheers,
    Kristie

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