Beantwortet
[Closed] False vpn/proxy error message
I have been watching viki for almost 2 years with no problem but started to get error saying ‘ you seem to be using a proxy or vpn’ I submitted a report but didn’t get any help at all. I have been watching it on my smart tv and nothing has changed still use the same tv same internet. I tried everything including uninstalling it work for a while but after a few episodes I get the same error again. I don’t want to cancel my membership but if I can not watch it what is the point of paying it. If I can get any help, I would appreciate it.
Kommentare
Hi there,
Thank you for getting in touch with Viki Community Support about your VPN/Proxy concern.
We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
I am also having the same problem. I’ve also tried all the things they suggest but it hasn’t helped. Submitted report and waiting to hear back.
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