Beantwortet

[Closed] Video Quality

I purchased the standard subscription and earlier it was showing the option of high video quality but now the option has been greyed out. It simply says coming soon. This is highly misleading. It indicates high video quality with the plan only and for that reason too, I purchased it. Please fix this issue or else will dispute the charges with my bank.
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Kommentare

  • Offizieller Kommentar

    Hi negiyamini5_381,

    Thanks for writing to Viki Community Support with your video quality option issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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