[Closed] Subtitles in two languages

I recently watched Takara-kun & Amagi-kun and the show suddenly muted itself and subtitles in English appeared, I muted and unmuted the tab (since I am watching on Safari on a Mac) and the audio returned, but the English subtitles remained. After reloading the page two times they finally disappeared only to appear again after a few minutes. I am native Spanish speaker, so I always watch shows with Spanish subtitles, but it so uncomfortable trying to read subtitles in Spanish when the English ones are at the back and in a huge font. I tried watching another show thinking it was maybe a problem with the show (so I watched My School President) and they also appeared there. It is very annoying specially because they are huge. Please help.


Note: This doesn't happen when I watch from the app on my phone. 



  • Offizieller Kommentar

    Hi vnuzkoo,

    Thanks for writing to Viki Community Support! 

    We understand that you're having an issue with the subtitles on We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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